Microsoft was "deeply sorry for the unintended offensive and hurtful tweets from Tay", and would only "look to bring Tay back only when we are confident we can better anticipate malicious intent that conflicts with our principles and values".
However, Tay soon became stuck in a repetitive loop of tweeting "You are too fast, please take a rest", several times a second.
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Artificial intelligence researcher Roman Yampolskiy commented that Tay's misbehavior was understandable because it was mimicking the deliberately offensive behavior of other Twitter users, and Microsoft had not given the bot an understanding of inappropriate behavior.
He compared the issue to IBM's Watson, which had begun to use profanity after reading entries from the website Urban Dictionary.
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